Managed Services

Use our managed services to minimize your downtime, maintain your system performance and verify your backup. You will also receive a guaranteed response promptly in cases of failure, as you will be actively prevented from sytem failure. We can detect trends in hazardous areas, while monitoring data availability.

No company can afford a loss of important IT components over a longer period of time. We check your networks, your server architectures and their connections safely and reliably. Every system failure is displayed and immediately forwarded to the responsible employees with the relevant information.

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Minimize downtime

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Maintenance of system performance

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Verification of the data backup

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Guaranteed reaction times

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Active prevention against system failure

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Monitoring data availability

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Virus protection

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Revision via remote maintenance

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Legally compliant archiving

Our monitoring packages

Server Services
BASIC
  • Web access to service status
  • Monthly detailed report
  • Monitoring the server (1): 24/7
  • Response time to mission-critical issues (3): within 24 hours
  • Disk defragmentation: no
  • Setup fee per server: on request
  • Supervision fee (per server monthly): on request
STANDARD
  • Web access to service status
  • Monthly detailed report
  • Monitoring the server (1): 24/7
  • Response time to mission-critical issues (3): within 8 hours
  • Disk defragmentation: Quartal
  • Setup fee per server: on request
  • Supervision fee (per server monthly): on request
PREMIUM
  • Web access to service status
  • Monthly detailed report
  • Monitoring the server (1): 24/7
  • Response time to mission-critical issues (3): within 4 hours
  • Disk defragmentation: quartal
  • Setup fee per server: on request
  • Supervision fee (per server monthly): on request

    Request a non-binding offer for Server Services

    (1) System-relevant key figures are monitored, disk space, Exchange Server eg Mail function, PopCon, VMware ESX®, Microsoft Hyper-V , virus protection and others
    (2) Data and image backups, Drive Snapshot, Symantec Backup Exec, examine log files (Content , Existence, Date) and others
    (3) Response times correspond to SLA, after the error message from the monitoring system
    (4) Various system-relevant key figures are monitored, hard disk space, main memory, virus protection, availability and others
    Backup Services
    BASIC
    • Monthly detailed report
    • Monitoring the backup (2): daily
    • 4h response time at last successful backup older than (3) 3 business days
    • Setup fee per (backup) server: on request
    • Supervision fee (per server monthly): on request
    STANDARD
    • Monthly detailed report
    • Monitoring the backup (2): daily
    • 4h response time at last successful backup older than (3) 2 business days
    • Setup fee per (backup) server: on request
    • Supervision fee (per server monthly): on request
    PREMIUM
    • Monthly detailed report
    • Monitoring the backup (2): daily
    • 4h response time at last successful backup older than (3) 1 business day
    • Setup fee per (backup) server: on request
    • Supervision fee (per server monthly): on request

      Request a Non-binding Quote for Backup Services

      (1) System-relevant key figures are monitored, disk space, Exchange Server eg Mail function, PopCon, VMware ESX®, Microsoft Hyper-V, virus protection and others
      (2) Data and image backups, Drive Snapshot, Symantec Backup Exec, examine log files (Content , Existence, Date) and others
      (3) Response times correspond to SLA, after the error message from the monitoring system
      (4) Various system-relevant key figures are monitored, hard disk space, main memory, virus protection, availability and others
      PC Services
      BASIC
      • Web access to service status
      • Monthly detailed report
      • Monitoring of the PC (4): daily
      • Response time to mission-critical issues (3): within 24 hours
      • Disk defragmentation: no
      • Setup fee per PC: on request
      • Supervision fee (per PC per month): on request
      STANDARD
      • Web access to service status
      • Monthly detailed report
      • Monitoring of the PC (4): daily
      • Response time to mission-critical issues (3): within 8 hours
      • Disk defragmentation: Quartal
      • Setup fee per PC: on request
      • Supervision fee (per PC per month): on request
      PREMIUM
      • Web access to service status
      • Monthly detailed report
      • Monitoring of the PC (4): daily
      • Response time to mission-critical issues (3): within 4 hours
      • Disk defragmentation: Quartal
      • Setup fee per PC: on request
      • Supervision fee (per PC per month): on request

        Request a Non-binding Quote for PC Services

        (1) System-relevant key figures are monitored, disk space, Exchange Server eg Mail function, PopCon, VMware ESX®, Microsoft Hyper-V, virus protection and others
        (2) Data and image backups, Drive Snapshot, Symantec Backup Exec, examine log files (Content , Existence, Date) and others
        (3) Response times correspond to SLA, after the error message from the monitoring system
        (4) Various system-relevant key figures are monitored, hard disk space, main memory, virus protection, availability and others

        Let us help you
        with advice

        If you would like to find out more about the
        practical benefits that our services
        have to offer to your business,
        we are always here for you!

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        Our products are developed according to the
        highest quality standards in the cloud computing industry,
        and we are here to help you to make use of
        our advanced innovation systems.

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